At SCIS we are dedicated to helping our customers maximize their profitabilty and to meet their goals by minimizing equipment downtime and helping them meet tight deadlines on the production line. We accomplish these goals by offering only the highest quality products, including hard to find items, at a fair price combined with high order fill and prompt shipping. We believe in treating both our customers and our vendors fairly and honestly.
Our Shipping and Return Policy
We ship exclusively on UPS. The cut-off time for ground shipments is 1:00PM CST. Next Day Air and 2nd Day Air shipments for in-stock items placed before 4:00PM CST usually ship the same day.
In order to keep our order fill as high as possible, we reorder inventory very frequently. Because of this, we must return most items which are returned to us to our vendors, who charge a restocking fee of 20% or more. For this reason, all items which are returned will incur at least a 20% restocking fee. All items which are accepted for return, must be in the same condition as they were when we shipped them. Under no circumstances are made to order or cut to length items returnable. Do NOT return any items before calling and getting a return authorization number from us. Items which do not have a valid return authorization number will not receive credit. The customer is responsible for all return freight charges.
Under no circumstances do we ship outside of the United States!